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Back-Up

Our Managed Back-Up Service leverages cloud technology to deliver a fully managed service that reduces costs whilst ensuring security, business continuity and regulatory compliance.

Our backup-to-disk-to-tape service is managed within our data centre providing a reliable and flexible model without any hardware costs.

Service Deliverables:

  • Provide a cloud based managed backup service.
  • Assist with the configuration of backup software agent on the client server(s), and backup configuration.
  • Ensure backup schedules are performed as per agreed policy.
  • Monitor, verify and escalate issues as necessary for scheduled backups and restores.
  • Adjust the backup and restoration plan as new components are added to the system or availability requirements change.
  • Coordination with 3rd party vendors for tape vaulting.

Key benefits:

  • 24 x 7 operation.
  • Secure and established process based on ISO 27001/ISO20000 standards.
  • Scalable and flexible, pay-as-you-go service.

Key Value:

  • No CAPEX. Our data centre provides a flexible model without the hardware costs.
  • Deliver improved efficiencies with reduced costs.
  • Savings on administration of licenses and procurement efforts.

Co Location

Our Managed Co Location service provides the maintenance of the overall design, operation and refresh of the Environmental Systems, Physical Security Systems and Cabinet Space within our Tier IV Data Center.

If you are required to host your mission critical IT systems, but don’t want to invest in creating your own data centre, our Managed Co-location service is an ideal solution for you.

Service Deliverables:

  • Managed Environmental Systems
    • Electrical, water leak & fire detection and suppression systems. Monthly AC power availability service level status report via service report.
  • Managed Physical Security
    • Physical security, secure loading dock & freight elevator and escorted access 24 x 7.
    • Building management systems, with 24 x 7 monitoring and management by shift supervisors.
  • Cabinet Space
    • Structure cabling based on TIA-942 standards and hardware staging.

Key benefits:

  • ISO 27001 certified Management.
  • Scalable and flexible, pay-as-you-go service.
  • Market-leading service level agreements.
  • Hosted within a secured Tier-IV data center.

Key Value:

  • No CAPEX. Reduce your expenditure, deliver services fast to market with improved efficiencies ensuring no business opportunities are lost.
  • Reduced OPEX. ‘Pay as you go’ model, pay only for your allocated resources and reduce IT and admin expenditure.
  • Save on real estate, power and cooling, earn more green and carbon credits.
  • Maximum business uptime with 99.995% availability.
  • Value-add services.
    • Thermal Imaging, Vibration Monitoring & Testing, Visual Inspection, Contamination Management, Capacity Management, Client Equipment Delivery, Staging and Mounting.

 

 

 

Network

Our Managed Co Location service provides the maintenance of the overall design, operation and refresh of the Environmental Systems, Physical Security Systems and Cabinet Space within our Tier IV Data Center.

If you are required to host your mission critical IT systems, but don’t want to invest in creating your own data centre, our Managed Co-location service is an ideal solution for you.

Service Deliverables:

  • Managed Environmental Systems
    • Electrical, water leak & fire detection and suppression systems. Monthly AC power availability service level status report via service report.
  • Managed Physical Security
    • Physical security, secure loading dock & freight elevator and escorted access 24 x 7.
    • Building management systems, with 24 x 7 monitoring and management by shift supervisors.
  • Cabinet Space
    • Structure cabling based on TIA-942 standards and hardware staging.

Key benefits:

  • ISO 27001 certified Management.
  • Scalable and flexible, pay-as-you-go service.
  • Market-leading service level agreements.
  • Hosted within a secured Tier-IV data center.

Key Value:

  • No CAPEX. Reduce your expenditure, deliver services fast to market with improved efficiencies ensuring no business opportunities are lost.
  • Reduced OPEX. ‘Pay as you go’ model, pay only for your allocated resources and reduce IT and admin expenditure.
  • Save on real estate, power and cooling, earn more green and carbon credits.
  • Maximum business uptime with 99.995% availability.
  • Value-add services.
    • Thermal Imaging, Vibration Monitoring & Testing, Visual Inspection, Contamination Management, Capacity Management, Client Equipment Delivery, Staging and Mounting.

 

 

 

Storage

Our Managed Storage Services are delivered from our Tier IV Data Center and include cloud based solutions.

This service is for clients requiring an end to end storage solution that enables flexibility to scale up to meet growing business requirements, without investing in hardware, whilst reducing IT expenditure and improving efficiencies with 24 x 7 storage monitoring and fault management.

Service Deliverables:

  • Storage provisioning, integration & testing services.
  • Data migration and transition services.
  • Performance & capacity planning.
  • End to end service management - monitoring, fault management and reporting,
  • Storage administration and configuration service

Key benefits:

  • Secure and established process based on ISO 27001/ISO20000
  • Flexible ‘pay as you go’ model which can be smartly adapted to your business requirements.
  • Optimized information management and balanced cost performance to meet your information lifecycle management strategy.
  • Market-leading service level agreements and architecture options.
  • Improved operational efficiency with 24 x 7 system monitoring and fault management.

Key Value:

  • No CAPEX. Our data centre provides a flexible model which can be adapted to your business requirements, without the hardware costs or obsolescence concerns.
  • Reduced OPEX. ‘Pay as you go’ model, pay only for your allocated resources and reduce IT expenditure.
  • Fast provisioning ensures no business opportunities are lost.
  • Save on real estate, power and cooling, earn more green and carbon credits.

 

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